PSC Helpline
Helpline
Helpline Service offers one to one support, signposting and information to families who have recently received a diagnosis for their child/young person or are awaiting an assessment. This service can support parent/carers in a variety of ways:
- A pre-booked telephone consultation
- Ring our Helpline
- E-mail conversation
- Call: 0118 9863532
- Mobile: 07810 689 679
- Email: helpline@parentingspecialchildren.co.uk
Tuesday, Wednesday and Thursday
9:30am to 2:30pm during term time, (calls and emails may also be picked up at other times). Please leave a message and we will get back to you as soon as possible.
We have volunteers who speak different community languages. Please get in touch with us if a parent needs support but does not have English as their first language.
Providing an opportunity to talk to a team who have experienced similar situations
Helping to reduce the feeling of parental loneliness and self-blame
Providing a confidential and non-judgemental safe place to talk
Offering knowledge, useful tips and strategies, on a wide range of topics
Take a look at our:
Other ways to get help
24/7 help
- NHS: call 111 or find 111 services online
- Samaritans: call 116 123
- SHOUT: text ‘shout’ to 85258
- Childline: call 0800 1111
Local mental health support
PSC out of hours
- Leave a message on our helpline phone or email and we will get back to you as soon as possible