Contact us
Our Helpline Team are here to support you
Please complete the enquiry form below and our Helpline Team will get back to you as soon as they can. If you are a professional and want to refer a child/family for support please complete a professional referral form listed within the professionals menu.
Enquiry Form
Get in touch
Other ways to get in touch
If you need to get in touch with us, please email or call us
- Email: helpline@parentingspecialchildren.co.uk
- Or call: 0118 9863532
- Other enquiries: admin@parentingspecialchildren.co.uk
Our office location
PSC Head Office
Contact information- Address: The Arcade Building,
11 Glebe Road, Reading, Berkshire, RG2 7AG - Opening times: Mon-Fri, 9.30am-2.30pm. Our Head Office is not open to the public.
- Call: 0118 9863532
- Email: admin@parentingspecialchildren.co.uk
Frequently asked questions
Please email admin@parentingspecialchildren.co.uk giving as much information as you can. Our Administration Manager will get back to you as soon as they are able to help resolve the problem.
When you make a booking the system sends an order/billing confirmation email and a ticket confirmation email. The ticket confirmation email contains details of how to attend the event. If you can’t find the confirmation emails in your Inbox it is likely that they have gone into your Spam/Junk mail folder. Please check your Spam/Junk mail folder regularly and adjust any settings to make sure that emails aren’t being auto-deleted before you have the time to look at them. If you still can’t find the ticket confirmation email please contact admin@parentingspecialchildren.co.uk by 12pm (noon) on the day of the event for evening events, and by 12pm (noon) on the day before morning and weekend events.
Our online events require you to have a Zoom account. You can set up a free account here: https://zoom.us/signup#/signup
If you already have a Zoom account, double-check that you are using the correct account name and password.
